Project Salesperson

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Position Overview

As Project Developer, you fill the role of salesperson and design team leader. You will be responsible for meeting with and qualifying prospective customers, assessing their needs, issuing Design Agreements, and overseeing their project through design, ultimately converting it to a signed Contract for Construction. Our design projects range from complicated exterior renovations, whole home renovations and kitchens to simple cosmetic upgrades. Your team will need to provide production with a fully developed package for construction. Once converted you will be available to assist with problem resolution and check in with clients as called for during production. With a complete package this should be minimal. You are our representative to both the customer and the community at large. We get most of our work because of our reputation, and you are an important part of that reputation. Both the quality of your work and the appearance of your jobsite reflect on you and our company.

Work Experience Requirements

5 years related experience

Educational Requirements

Bachelor’s or higher – or – 10 + years’ experience

Continued Education

Merrick strongly encourages personal growth and will provide access to classes, trade journals, trade shows and specialized training for all our team members. We require that all team members earn 1-4 CEU hours per year. Individual targets will be set annually based on educational and work experience. The goals of these class are too:

  • Hone your sales and customer service skills
  • Stay on top of design trends.
  • Stay as current as possible on the codes that affect our work.

Required Skills, Knowledge & Abilities

  • Sales background, ideally Sandler certified
  • Show strong leadership skills
  • Should be a creative, problem solver,
  • Proficient in Microsoft
  • Fluent English
  • Highly organized

Physical Requirements

This is an in-person position.

Professional Qualities

Leadership

  • Challenges others to develop as leaders while serving as a role model and mentor.
  • Inspires coworkers to attain goals and pursue excellence.
  • Identifies opportunities for improvement and makes constructive suggestions for change.
  • Demonstrates strong ethics, through honest and dependable behaviors.

Teamwork

  • Consistently acknowledges and appreciates each team member’s contributions.
  • Effectively utilizes and works with each team member to his/her fullest potential.
  • Motivates team to work together in the most efficient manner.

Client Management/Relations

  • Develops lasting relationships with clients and fosters client ties.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Helps to build a knowledge base of each client’s needs and physical property to maintain and access future needs.

Communication

All team members are responsible for effective communication between all members of the team.

  • Effectively communicate relevant project information to other team members.
  • Resolve issues in a timely fashion.
  • Understand how to communicate difficult/sensitive information tactfully.
  • Answer or respond to missed calls as quickly as possible during normal business hours.
  • Voice mailbox must remain empty to allow for messages.
  • Check and respond to teams messages & texts within a couple of hours.
  • Check and respond to email & BuilderTrend messages within 1 business day.
  • Maintain OneNote Design Checklists to share job status and to dos, with team.

Duties & Responsibilities

Sales Tasks: While you will oversee design strategy, you will not be expected to do the CAD drafting or detailed product drawings, your team handles that.

  • Manage the sales process, qualify & track leads, and success.
  • Establish a realistic project budget early in the design process and gain agreement from the estimator.
  • Prepare and issue Design Agreements before starting any design work.
  • Set and hold team accountable to a design schedule.
  • Maintain regular communication with clients through weekly update in BT.
  • Review plans and scope of work, specifications, allowance, and product selections for the construction contract, ensuring consistency across documents and a complete package.

Production Tasks:

  • Deliver a complete packet ready to build to the production team. In advance of project start.
  • Be available to production for design/structure related questions.
  • Be available to client for consultation, ongoing product selection and requested Change Orders.
  • At a minimum participate in the following meetings with the client and production team:
    • Job Start Meeting
    • Electrical Box Walk through.
    • Take close in photos.
    • Tile layout
    • Owner Orientation

Marketing & Networking Tasks:

  • Track all relevant CRM data in BT
  • Pre-qualified leads are provided, NO COLD CALLING
  • Warm calls are required to establish & maintain your own lead generation network.
  • Always remind clients that reviews are the best compliment they can give us.

Meetings:

  • Schedule/run initial, in home, sales meeting.
  • Participate in others, Design pin up meetings.
  • Participate in weekly pipeline meeting.
  • One to ones weekly with the Design/Sales Manger.
  • Participate in quarterly company budget meetings.

Sales Goals:

$ 4,000,000    DB work sold.

$   240,000   Design Fees generated.

Company Policies

Adhere to the following company policies:

  • Dress appropriately per the employee handbook.
  • Alcohol or Illegal Drugs. Absolutely no alcohol or illegal drugs may be used on the job or anywhere near the jobsite, even outside working hours. Such use of alcohol or illegal drugs will result in immediate dismissal.
  • Tobacco products are not allowed on job sites or company vehicles.
  • Weapons of any kind are not allowed on job sites or company vehicles.
  • It is strongly encouraged that employees maintain standard vaccinations such as tetanus, flu, and covid-19.

Measurement of Performance

  • With estimator ensure that jobs are sold at a minimum 36% Gross Profit.
  • Conversion of Design Agreements to Contracts for Construction at or above 80%
  • Regularly earns 5-star google reviews from customers.
  • Closes projects consistently within 1 month of projected sales date.
  • 20% increase in referral leads year over year
  • Sustained customer satisfaction results as shown by Guild Quality. Metrics outlined below:
    • Trust 90%+
    • Professional & Organized 75%+
    • Delivered Value 80%+
    • Likely to recommend.

Salary

$ 40,000/year base + 3% of Gross sales & 20% of Design fees, • Uncapped commissions • To be paid as collected When sales goals are achieved, this totals $208,000+

Benefits

  • Health Care Coverage
  • Dental Plan
  • Short Term Disability
  • Long Term Disability
  • Education
  • Vehicle Reimbursement
  • Cell Phone Reimbursement
  • 401 K with match

Work Hours

  • Standard work hours are 7-4
  • After hours and weekend sales calls are not expected.

Evaluation Requirements

Annual Performance Review

  • Consists of a review of this job-description, a detailed survey completed by the Designer/Salesperson in advance, and the setting of annual goals.

Quarterly Check In

  • Consists of a review of progress made in personal and professional goals along with a brief survey completed by the Estimator/Preproduction Coordinator in advance.

Annual Compensation Review

  • This review will be conducted independently and consists of a review of the measurements of performance, previous year’s goals, and the current salary.

Chain of Command

  • This position reports directly to the Design/Sales Manager.
  • This position leads a design team consisting of a Sr. Designer, Interior Designer and Estimator.

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